Feruzbek Polvanov has practical experience in hotel management, service quality, reception/front office, team management, marketing and guest experience.
For SIVA Hotel, his experience is useful as a practical reference point for comparing product decisions with real hotel processes: booking flow, reception speed, service quality, manager control and guest experience.
This page shows Feruzbek’s practical understanding of hotel management: reception/front office, room quality, restaurant-bar service, guest service, marketing and financial control.
“In hotel management, guest experience becomes stronger when systems, service quality and team culture work together.”
